bekeeblog

after getting my bike stolen on my birthday, and buying a new trek bike, i needed some fenders so i wouldn't get back-spray during wet bike rides. so after quite a deliberation, and some back and forth with trek, i bought these bontrager approved fenders.

after unsuccessfully attempting to install them, i paid revolution cycles another $27 to install.

they are the hugest pieces of crap i've ever bought. they have a "safety feature" which allows the fenders to be popped off the stems in the event they get tugged on by something. well this wonderful feature causes them to pop off after going over any sort of bump. so, after this happened three times on my way home last night, they received an email:

i need to return these fenders for a refund. they are subpar and completely unreliable. they were installed by a professional retailer and the "safety feature" that releases them reacts upon every bump i encounter, rendering them completely useless.

i no longer have the packaging or receipt. can you let me know what i need to do to send these back? i am entirely disappointed in your recommendation and the manufacturing of these terrible fenders. i won't, ever or at all, suggest these to any of my bike-riding friends.

i'll even bring them to waterloo if it is necessary. i will not pay return shipping for such an outrageous piece of crap.

let's see how this goes.